1. Services Provided
Figure Shipping LLC offers shipping, freight forwarding, logistics, customs clearance, and related services for businesses and individuals.
Services may include ocean freight, air freight, land transport, warehousing, and documentation.
All services are subject to availability and may vary by location or shipment type.
2. User Responsibilities
By using our services, you agree to:
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Provide accurate and complete shipment information (dimensions, weight, value, contents).
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Comply with all applicable laws, customs regulations, and export/import restrictions.
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Ensure that all goods are properly packaged, labeled, and permitted for transport.
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Pay all applicable fees, taxes, duties, and charges related to your shipment.
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Obtain insurance if additional coverage beyond our limited liability is required.
3. Quotes & Pricing
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Price quotes are estimates based on the information provided and are subject to change if shipment details differ.
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All rates exclude customs duties, taxes, storage fees, or third-party charges unless stated otherwise.
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Payment must be made according to the agreed terms before shipment release.
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Late payments may incur additional fees or interest.
4. Prohibited Items
Customers must not ship items that are illegal, hazardous, or restricted by international, federal, or local regulations.
Examples include: explosives, weapons, counterfeit goods, flammable materials, or goods requiring special permits.
We reserve the right to refuse any shipment that violates these rules.
5. Liability & Limitations
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Figure Shipping LLC acts as an agent arranging transport through carriers and partners.
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Our liability is limited to the extent permitted by law and will not exceed the freight charges paid for the affected shipment, unless additional insurance is purchased.
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We are not liable for delays, damages, or losses caused by:
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Natural disasters, weather events, or force majeure
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Customs inspections or governmental actions
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Incorrect or incomplete shipment details provided by the customer
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6. Insurance
Our services include basic carrier liability as required by law.
Customers are encouraged to purchase additional cargo insurance for full protection against loss or damage.
7. Customs & Compliance
You are responsible for ensuring that all shipments comply with customs regulations and providing required documentation (invoices, permits, certificates, etc.).
Any penalties, storage fees, or delays due to incomplete or inaccurate documentation are the customer’s responsibility.
8. Website Use
When using our website:
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You agree not to misuse or attempt to disrupt site functionality.
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All content (logos, text, graphics, trademarks) is owned by Figure Shipping LLC and may not be reproduced without permission.
9. Termination of Services
We reserve the right to refuse or terminate services at our discretion, including but not limited to:
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Violation of these Terms
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Illegal or prohibited shipments
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Non-payment or fraudulent activity
10. Indemnification
You agree to indemnify and hold harmless Figure Shipping LLC, its employees, and partners against any claims, damages, or expenses arising from your use of our services, including violations of customs laws or third-party rights.
13. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Figure Shipping LLC
Email: operation@figureshipping.com
Phone: +971 50 666 9842
